Privacy Policy

Cold Call BV, trading as ArmOTura ("ArmOTura", "we", "us"), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal data when you use our website or interact with us.

Cold Call BV (trading as ArmOTura) is the controller of your personal data.

Address: Gentsesteenweg 60, 2800 Mechelen, Belgium.
Email: privacy@armotura.com
Company number: 0791.520.079

We only collect data necessary for our services:

When you contact us:
– Name, company, email, phone
– Content of your message

When you visit our website:
– We only use functional cookies (see cookie policy).
– Standard web server logs (IP address, browser, pages visited) for security and debugging — kept for 30 days.

We process personal data only for:

– Responding to your enquiries (legal basis: legitimate interest and/or pre-contractual measures).
– Performing contracts with clients (legal basis: contractual necessity).
– Compliance with legal obligations (legal basis: legal obligation).
– Security of our systems (legal basis: legitimate interest).

We do not share personal data with third parties for marketing or sales purposes. We may share data with:

– Processors who provide services for us (e.g. email hosting through Combell, data storage) — only under data processing agreements.
– Competent authorities where required by law.

We do not sell or rent personal data.

We retain personal data no longer than necessary:

– Website contact form data: up to 12 months after last contact.
– Client and business relationship data: for the duration of the relationship plus the legal retention period (accounting: 7 years).
– Web server logs: 30 days.

You have the right to:

– Access your personal data.
– Rectify or erase your data.
– Restrict the processing.
– Object to the processing.
– Data portability.
– File a complaint with the Belgian Data Protection Authority.

To exercise your rights, contact us at privacy@armotura.com.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. As an OT security company, we take this particularly seriously. See our Trust page for more information.

We may update this privacy policy from time to time. The latest version is always available on this page, with the date of last update at the top.

For questions about this privacy policy: privacy@armotura.com